Click to listen to Episode 20 of the ProfitableStylist.com’s official podcast! Bernard focuses on several ways you can improve the service you provide to clients including advanced education, the art of conversation and developing a relationship with the clients. Check out this episode! Listen and subscribe on Libsyn: http://profitablestylist.libsyn.com/
ProfitableStylist.com Podcast #17: Customer Care
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Click to listen to Episode 22 of the ProfitableStylist.com’s official podcast! Keeping in touch with your client in between appointments can increase the likelihood of them returning. Bernard reveals his 3 points of contact plan that you can easily incorporate into your own system for staying connected to your customers. Listen and subscribe on Libsyn: http://profitablestylist.libsyn.com/
Bernard reveals the second mistake stylists often make when trying to build their business – not utilizing free marketing materials. Bernard explains the how and why of using the free promotional items distributors frequently offer salons. Check out this episode!